So we all went to
Circuit City to get my wife's old portable CD player serviced. It turns out her parents had bought an extended warranty and had kept it going for the past
seven years.
But, what the heck, it meant we could get it serviced for free and that's all good, right? Well, they don't make that CD player any more, so we couldn't get it fixed. So we got a brand new one. We couldn't upgrade, to say an MP3 player, and portable CD players don't cost nearly as much as they used to but, in the end, I think I'm glad they did it.
However
the service was horrible. Customer service at Circuit City is a disaster. Not only was it a disaster at the service counter, we couldn't find anyone to talk to about which CD player we should replace it with!
So if we were thinking of buying a new one,
there was no one to talk to.
It ended up taking much longer than we expected, getting Matthew home at bedtime instead of bathtime. So he got to stay up late.